EXECUTIVE PRESENCE PTY LTD t/a CUSTOMER EXPERIENCE CONNEXION   

CONTACT #  LYNN BAKER -  +27 82 457 5752   EMAIL :  lynn@cxconnexion.co.za

CUSTOMER EXPERIENCE

'Creating Moments of Magic'

A fast paced and fascinating one hour keynote speech / conference presentation filled with stories and dynamic video footage.

Content designed to explain the difference between customer service and customer experience.  Why CX is so important and how it can only succeed if each member of the business gets more involved in the customer journey to create 'Moments of Magic'.  Improved customer experience increases sales, improves customer retention and grow loyalty.